very happy with their work from start to finish. organised, good communication. would highly recommend

on time come,fast service and reliable!now my hot water back to normal..thanks EHWR!

Met two guys - Michael and Jay.They came on time, were polite, did a good and efficient job. I was... read moreMet two guys - Michael and Jay.They came on time, were polite, did a good and efficient job. I was given a quote one day (I live in a rental), and they were able to return the next day to make the changes. Thanks! read less

Called them out to look at my leaking water tank. Turns out it was corroded through.Byron was really good, explained... read moreCalled them out to look at my leaking water tank. Turns out it was corroded through.Byron was really good, explained and showed the corrosion and organised a new one installed the next day.Installation was very quick and Byron was really polite.The lady on the phone at the office was also very friendly and helpful.Spending money on a new hot water system is not a fun way to spend money, but EHWR were reasonably priced and very professional.I’d use them again. read less

Always provide quick reliable high quality service at affordable price

Honestly the best service around. Received a quote via email within 20 min of leaving premises. Fast and reliable service.... read moreHonestly the best service around. Received a quote via email within 20 min of leaving premises. Fast and reliable service. Nothing was too big an issue. Got the job done within no time. Great price, would highly recommend 😁 read less

Always quick and responsive with all repairs and replacements. Emergency Hot Water always come back to us with the best... read moreAlways quick and responsive with all repairs and replacements. Emergency Hot Water always come back to us with the best possible pricing for our investor clients and are my go to for hot water. Could not recommend the team more, hence why I’ve used them for over 10 years. read less

Amazing service!The technician that attended was courteous, helpful and understanding to my distress of not having hot water for... read moreAmazing service!The technician that attended was courteous, helpful and understanding to my distress of not having hot water for 5 days! He made sure all systems were go before leaving. read less

Thank you for the excellent service. Cooper had done a great job!! He has managed to instal a new water... read moreThank you for the excellent service. Cooper had done a great job!! He has managed to instal a new water heater within such a short time, and left me with a spotless kitchen when the job was completed.Amazed how i was even able to track down with an estimated arrival time. read less

The service from Emergency Hot Water Repairs was fantastic. Cooper, who came and replaced my hot water system was an... read moreThe service from Emergency Hot Water Repairs was fantastic. Cooper, who came and replaced my hot water system was an exceptionally polite young man, who took the greatest care. I would recommend them to anyone who needs any work on their hot water system. read less

Amazing service. The lady arranging the repair was such a delight on the phone, I waited less than 24 hours... read moreAmazing service. The lady arranging the repair was such a delight on the phone, I waited less than 24 hours to be serviced. Cooper who did the repair did a fantastic job - v diligent and polite. Would absolutely recommend! read less

Cooper was friendly, professional and efficient. I would not hesitate to recommend!

Very professional people I recommend for any job

Great service, fast and friendly staff

Very efficient, excellent job done in quick time.

Great service. Thank you !

Supporting local businesses is always a top priority for our family and we have used Emergency Hot Water Repairs for... read moreSupporting local businesses is always a top priority for our family and we have used Emergency Hot Water Repairs for over 28 years. They are quick to respond to your call and provide a friendly efficient service at very reasonable prices leaving you with hot water again in no time. read less

I woke up on Friday morning at 3am with a flooded kitchen after my hot water system died. My owner... read moreI woke up on Friday morning at 3am with a flooded kitchen after my hot water system died. My owner contacted EHWR and organised for them to come out to replace it. I received a call from them advising me they would be sending some one out later that morning. I received a text 5 minutes before the plumber, Byron arrived which was really handy. Byron was professional and very polite. He completed the job quickly and cleaned up after himself which was wonderful after I had spent an hour mopping up the floor earlier in the morning. EHWR's service was outstanding from beginning to end. Great communcation, professional and knowledgeable plumbers and prompt service. I would highly recommend this business! read less

Cooper changed our hot water tank this morning. Super polite and professional! Excellent service I can’t recommend these guys highly... read moreCooper changed our hot water tank this morning. Super polite and professional! Excellent service I can’t recommend these guys highly enough! Thank you! read less

Had my hot water heater blow overnight and my owner called Emergency Hot Water for the repair. They called and... read moreHad my hot water heater blow overnight and my owner called Emergency Hot Water for the repair. They called and advised me someone would be around in the late morning. I received a text before the plumber arrived which was very handy. Byron, the plumber was very nice and professional; he replaced my water heater and left no mess! I am very pleased with the service I received! read less

Had these guys at my place a couple of times they are on time , friendly and know their stuff.

The guys were very friendly and super responsive when fixing our hot water system

Really good experience. Hot water tank was spewing yellow water from the tap and they fixed it in a day.... read moreReally good experience. Hot water tank was spewing yellow water from the tap and they fixed it in a day. Fast, efficient and Cooper was especially very kind and knowledgeable. He made me feel very comfortable knowing what he was doing and that I could put complete trust in him to fix it. Everything’s working great now! 🙂 read less

Emergency Hot Water have attended jobs for us twice. They are very professional and efficient. Thanks Michael for repairing the... read moreEmergency Hot Water have attended jobs for us twice. They are very professional and efficient. Thanks Michael for repairing the gas leak and the hot water in my daughter’s apartment. read less

Quick and stress-free. Customer service and the tradesman were police and friendly. Thanks!

Jay was extremely efficient friendly and helpful! Thank you!

Great service. Couldn't ask for more.

Polite admin staff and service engineer. Very efficient service.

EHWR responded very quickly and provided an excellent solution to our hot water problem. Byron understood the issue and provided... read moreEHWR responded very quickly and provided an excellent solution to our hot water problem. Byron understood the issue and provided very good advice. The quote came in quickly then Matt did a very efficient job of installation. We are totally satisfied with the outcome and will recommend EHWR to others. read less

Very professional and right on time services.Highly recommended

Fast polite and on time

Jay came and did a great job fixing our faulty boiler and based on his findings recommended an upgrade due... read moreJay came and did a great job fixing our faulty boiler and based on his findings recommended an upgrade due to the age of the system. Polite, efficient, friendly. Would recommend. read less

Great service from Emergency Hot Water Repairs. On site first thing next morning as agreed. Fault diagnosed and agreed on... read moreGreat service from Emergency Hot Water Repairs. On site first thing next morning as agreed. Fault diagnosed and agreed on replacement due to 25 year age of the hot water service. New unit delivered and installed within the next three hours. Good workmanship and no mess left behind. read less

Jay provided excellent and friendly service. He knew exactly what to do. Will definitely recommend them to others.

Excellent price, awesome service and prompt installation! What more can you ask for?The best and cheapest by far!

Excellent price, awesome service and prompt installation! What more can you ask for?
The best and cheapest by far!

Excellent service. Fast and efficient. Rang late morning and by afternoon had a new Rheem hot water system fitted. Great... read moreExcellent service. Fast and efficient. Rang late morning and by afternoon had a new Rheem hot water system fitted. Great price too..much cheaper than Rheem itself. Rheem technician actually recommended this business. Donna on the phone was helpful, as too was Michael who installed it. read less

Excellent service. Rang to ask about cost and installation in the morning. Had hot once again by afternoon. Rheem technician... read moreExcellent service. Rang to ask about cost and installation in the morning. Had hot once again by afternoon. Rheem technician actually recommended this company. Great price too as compared to Rheem. read less

Highly recommended. Jay is professional, efficient and friendly. He made me feel at ease knowing that the problem can be... read moreHighly recommended. Jay is professional, efficient and friendly. He made me feel at ease knowing that the problem can be resolved. He identified the issue quickly and the turn around time was impressive. I spoke to Donna as well and she was very helpful. Thank you for your assistance! read less

Quick to respond. Efficient and professional. The servicemen were friendly and informative.

Highly recommended. Jay is professional, efficient and friendly. He made me feel at ease knowing that the problem can be... read moreHighly recommended. Jay is professional, efficient and friendly. He made me feel at ease knowing that the problem can be resolved. He identified the issue quickly and the turn around time was impressive. I spoke to Donna as well and she was very helpful. Thank you for your assistance! read less

Great service and responsive and very helpful fixed the problem straight away

On time. Polite and practical advice

Great service turned up on time. No surprises.

Great price & fast service. We were kept informed all the way thru. Will definitely be doing any hot water... read moreGreat price & fast service. We were kept informed all the way thru. Will definitely be doing any hot water tanks in the future with their team. Thanks guys read less

Fast. Friendly. Very competent.

Very prompt and efficient service. Problem was sorted within a couple of hours. Would highly recommend Emergency Hot Water Repairs.

Great price & fast service. We were kept informed all the way thru. Will definitely be doing any hot water... read moreGreat price & fast service. We were kept informed all the way thru. Will definitely be doing any hot water tanks in the future with their team. Thanks guys read less

Great people to do the job. Right on time at a reasonable price.
Highly recommended

These guys responded quickly and did a great job getting us back under a hot shower. They also provided clear... read moreThese guys responded quickly and did a great job getting us back under a hot shower. They also provided clear information on what was faulty. read less

My hot boiler tank blew up unexpectedly. EHWR called right away with great customer service from Lyn. The job was... read moreMy hot boiler tank blew up unexpectedly. EHWR called right away with great customer service from Lyn. The job was done swiftly and effectively. Highly recommend this company and staffs! read less

Lovely guys. Very fast and helpful.

He was very professional did a fantastic job im very happy would DEFINITELY recommend to everyone...10 out of 10

Really nice easy to deal with team. They are in to it straight away- obviously as it’s an emergency, but... read moreReally nice easy to deal with team. They are in to it straight away- obviously as it’s an emergency, but also just really reliable. My issue was with the plumbing in my building and they organised for the right information to be passed on and were really honest and clear with me about what was going on. It’s nice to feel like you’re dealing with real people 🙂 read less

Excellent service, couldn’t recommend enough. Jay was just fantastic and made the whole experience unexpectedly easy. Thanks guys!

Super-fast service! Hot water heater was replaced within a day. Appointment scheduling was easy and repairman was spot on time... read moreSuper-fast service! Hot water heater was replaced within a day. Appointment scheduling was easy and repairman was spot on time and very courteous. Highly recommend! read less

My hot water was only luke warm.Called EHWR in the morning. Got a booking for the same day and by... read moreMy hot water was only luke warm.Called EHWR in the morning. Got a booking for the same day and by 1.30pm I had hot water after replacing the tempering valve.Quick and professional service. :)Thanks Byron for the fix and Donna for your excellent phone manner read less

My hot boiler tank blew up unexpectedly. EHWR called right away with great customer service from Lyn. The job was... read moreMy hot boiler tank blew up unexpectedly. EHWR called right away with great customer service from Lyn. The job was done swiftly and effectively. Highly recommend this company and staffs! read less

Prompt service, job done the way it should be, no corners cut like the previous company and an honest friendly... read morePrompt service, job done the way it should be, no corners cut like the previous company and an honest friendly person did the job . If I could rate higher than excellent I would. read less

Really nice easy to deal with team. They are in to it straight away- obviously as it’s an emergency, but... read moreReally nice easy to deal with team. They are in to it straight away- obviously as it’s an emergency, but also just really reliable. My issue was with the plumbing in my building and they organised for the right information to be passed on and were really honest and clear with me about what was going on. It’s nice to feel like you’re dealing with real people 🙂 read less

Just awesome. Friendly and highly efficient. Called 9am had a new tank by 1pm.. good show old chaos

Excellent service, couldn’t recommend enough. Jay was just fantastic and made the whole experience unexpectedly easy. Thanks guys!

Super-fast service! Hot water heater was replaced within a day. Appointment scheduling was easy and repairman was spot on time... read moreSuper-fast service! Hot water heater was replaced within a day. Appointment scheduling was easy and repairman was spot on time and very courteous. Highly recommend! read less

Highly recommend these guys, very professional and great service

I was required to have the hot water system replaced in my rental. The staff contacted me and arranged a... read moreI was required to have the hot water system replaced in my rental. The staff contacted me and arranged a time for the next day. The technician was very professional. The job took longer than expected as the new unit didn't fit well into the allocated space but the appropriate adjustments were made and they cleaned up after themselves which I greatly appreciated. read less

My hot water was only luke warm.
Called EHWR in the morning. Got a booking for the same day and by... read moreMy hot water was only luke warm.
Called EHWR in the morning. Got a booking for the same day and by 1.30pm I had hot water after replacing the tempering valve.
Quick and professional service. 🙂
Thanks Byron for the fix and Donna for your excellent phone manner read less

Efficient and friendly service.

I cannot remember the receptionist’s name, possibly Lyn? But she has one of the best phone manners I have encountered... read moreI cannot remember the receptionist’s name, possibly Lyn? But she has one of the best phone manners I have encountered for a very long time. She is just lovely. Makes such a difference when you deal with someone just so genuinely nice.Would recommend this company just based on her customer care.I hope she gets the acknowledgment and appreciation she deserves from her employer.Additionally, the tracking technology that lets you know exactly when the tradesman will arrive is excellent and should be adopted by all companies that attend people’s homes. read less

I cannot remember the receptionist’s name, possibly Lyn? But she has one of the best phone manners I have encountered... read moreI cannot remember the receptionist’s name, possibly Lyn? But she has one of the best phone manners I have encountered for a very long time. She is just lovely. Makes such a difference when you deal with someone just so genuinely nice.
Would recommend this company just based on her customer care.
I hope she gets the acknowledgment and appreciation she deserves from her employer.

Additionally, the tracking technology that lets you know exactly when the tradesman will arrive is excellent and should be adopted by all companies that attend people’s homes. read less

Great job ! Young Byron quality instillation, prompt quick serviceHighly recommend emergency hot water repairsExcellent office response and people ...CheersInstalled... read moreGreat job ! Young Byron quality instillation, prompt quick serviceHighly recommend emergency hot water repairsExcellent office response and people ...CheersInstalled me a brand new off peak Rheem system.. read less

Byron installed my new Rheem off peak system ..quality work ..and his office ..highly recommended!!
Thanks 🙏 kindly
Emergency Hot... read moreByron installed my new Rheem off peak system ..quality work ..and his office ..highly recommended!!
Thanks 🙏 kindly
Emergency Hot Water Repairs !!
Fast service , quality , prompt

Well done 👍 read less

Over several years, Emergency Hot Water Repairs has installed 3 hot water systems for me - with one being... read moreOver several years, Emergency Hot Water Repairs has installed 3 hot water systems for me - with one being installed 2 days ago by Dean. Michael, (quoting) Lynn (appointment booking) and Dean (Installer) were a pleasure to deal with and we are very happy with the job done. Very responsive to emails and calls and informative about options and recommendations for our needs. Thank you! read less

Called EHWR in the morning to organise a repair for an internal hot water system. They sent a text message... read moreCalled EHWR in the morning to organise a repair for an internal hot water system. They sent a text message 30min prior to arrival with tracking system to know exactly where and when the plumber arriving. The service plumber Byron arrived on time and quickly repair the unit without any issues, he provided great service and know the product well. Highly recommended!!! read less

Over several years, Emergency Hot Water Repairs has installed 3 hot water systems for me - with one being... read moreOver several years, Emergency Hot Water Repairs has installed 3 hot water systems for me - with one being installed 2 days ago by Dean. Michael, (quoting) Lynn (appointment booking) and Dean (Installer) were a pleasure to deal with and we are very happy with the job done. Very responsive to emails and calls and informative about options and recommendations for our needs. Thank you! read less

Wonderful Team! Always reliable, helpful and professional. Highly recommend.

Really professional service. If you want a no-fuss service that get the job done, who are organised and work around... read moreReally professional service. If you want a no-fuss service that get the job done, who are organised and work around the clock, would highly recommend them. read less

Byron helped me out with my servgas water heater over the phone pretty early on a long weekend Sunday morning.... read moreByron helped me out with my servgas water heater over the phone pretty early on a long weekend Sunday morning. He clearly knows his stuff and went out of his way to help at no cost. read less

Matt came out within 10-15mins of me calling him. He was honest, clean and very reasonably priced.
He did a... read moreMatt came out within 10-15mins of me calling him. He was honest, clean and very reasonably priced.
He did a great job and knew exactly what he was talking about.
Highly recommended. read less