Fast polite and on time - 31/01/21 

Jay came and did a great job fixing our faulty boiler and based on his findings recommended an upgrade due... read moreJay came and did a great job fixing our faulty boiler and based on his findings recommended an upgrade due to the age of the system. Polite, efficient, friendly. Would recommend. read less - 31/01/21 

Great service from Emergency Hot Water Repairs. On site first thing next morning as agreed. Fault diagnosed and agreed on... read moreGreat service from Emergency Hot Water Repairs. On site first thing next morning as agreed. Fault diagnosed and agreed on replacement due to 25 year age of the hot water service. New unit delivered and installed within the next three hours. Good workmanship and no mess left behind. read less - 27/01/21 

Jay provided excellent and friendly service. He knew exactly what to do. Will definitely recommend them to others. - 27/01/21 

Excellent price, awesome service and prompt installation! What more can you ask for?The best and cheapest by far! - 20/01/21 

Excellent price, awesome service and prompt installation! What more can you ask for?
The best and cheapest by far! - 16/01/21 

- 01/01/21 

Excellent service. Fast and efficient. Rang late morning and by afternoon had a new Rheem hot water system fitted. Great... read moreExcellent service. Fast and efficient. Rang late morning and by afternoon had a new Rheem hot water system fitted. Great price too..much cheaper than Rheem itself. Rheem technician actually recommended this business. Donna on the phone was helpful, as too was Michael who installed it. read less - 01/01/21 

Excellent service. Rang to ask about cost and installation in the morning. Had hot once again by afternoon. Rheem technician... read moreExcellent service. Rang to ask about cost and installation in the morning. Had hot once again by afternoon. Rheem technician actually recommended this company. Great price too as compared to Rheem. read less - 31/12/20 

- 30/12/20 

- 23/12/20 

Quick to respond. Efficient and professional. The servicemen were friendly and informative. - 16/12/20 

Highly recommended. Jay is professional, efficient and friendly. He made me feel at ease knowing that the problem can be... read moreHighly recommended. Jay is professional, efficient and friendly. He made me feel at ease knowing that the problem can be resolved. He identified the issue quickly and the turn around time was impressive. I spoke to Donna as well and she was very helpful. Thank you for your assistance! read less - 16/12/20 

Highly recommended. Jay is professional, efficient and friendly. He made me feel at ease knowing that the problem can be... read moreHighly recommended. Jay is professional, efficient and friendly. He made me feel at ease knowing that the problem can be resolved. He identified the issue quickly and the turn around time was impressive. I spoke to Donna as well and she was very helpful. Thank you for your assistance! read less - 10/12/20 

- 09/12/20 

Great service and responsive and very helpful fixed the problem straight away - 07/12/20 

On time. Polite and practical advice - 06/12/20 

- 06/12/20 

- 06/12/20 

Great service turned up on time. No surprises. - 06/12/20 

Great price & fast service. We were kept informed all the way thru. Will definitely be doing any hot water... read moreGreat price & fast service. We were kept informed all the way thru. Will definitely be doing any hot water tanks in the future with their team. Thanks guys read less - 06/12/20 

Fast. Friendly. Very competent. - 29/11/20 

Very prompt and efficient service. Problem was sorted within a couple of hours. Would highly recommend Emergency Hot Water Repairs. - 25/11/20 

Great price & fast service. We were kept informed all the way thru. Will definitely be doing any hot water... read moreGreat price & fast service. We were kept informed all the way thru. Will definitely be doing any hot water tanks in the future with their team. Thanks guys read less - 22/11/20 

Great people to do the job. Right on time at a reasonable price.
Highly recommended - 08/11/20 

These guys responded quickly and did a great job getting us back under a hot shower. They also provided clear... read moreThese guys responded quickly and did a great job getting us back under a hot shower. They also provided clear information on what was faulty. read less - 06/11/20 

My hot boiler tank blew up unexpectedly. EHWR called right away with great customer service from Lyn. The job was... read moreMy hot boiler tank blew up unexpectedly. EHWR called right away with great customer service from Lyn. The job was done swiftly and effectively. Highly recommend this company and staffs! read less - 06/11/20 

- 06/11/20 

Lovely guys. Very fast and helpful. - 06/11/20 

He was very professional did a fantastic job im very happy would DEFINITELY recommend to everyone...10 out of 10 - 06/11/20 

Really nice easy to deal with team. They are in to it straight away- obviously as it’s an emergency, but... read moreReally nice easy to deal with team. They are in to it straight away- obviously as it’s an emergency, but also just really reliable. My issue was with the plumbing in my building and they organised for the right information to be passed on and were really honest and clear with me about what was going on. It’s nice to feel like you’re dealing with real people 🙂 read less - 06/11/20 

Excellent service, couldn’t recommend enough. Jay was just fantastic and made the whole experience unexpectedly easy. Thanks guys! - 06/11/20 

Super-fast service! Hot water heater was replaced within a day. Appointment scheduling was easy and repairman was spot on time... read moreSuper-fast service! Hot water heater was replaced within a day. Appointment scheduling was easy and repairman was spot on time and very courteous. Highly recommend! read less - 06/11/20 

My hot water was only luke warm.Called EHWR in the morning. Got a booking for the same day and by... read moreMy hot water was only luke warm.Called EHWR in the morning. Got a booking for the same day and by 1.30pm I had hot water after replacing the tempering valve.Quick and professional service. :)Thanks Byron for the fix and Donna for your excellent phone manner read less - 06/11/20 

My hot boiler tank blew up unexpectedly. EHWR called right away with great customer service from Lyn. The job was... read moreMy hot boiler tank blew up unexpectedly. EHWR called right away with great customer service from Lyn. The job was done swiftly and effectively. Highly recommend this company and staffs! read less - 05/11/20 

Prompt service, job done the way it should be, no corners cut like the previous company and an honest friendly... read morePrompt service, job done the way it should be, no corners cut like the previous company and an honest friendly person did the job . If I could rate higher than excellent I would. read less - 28/10/20 

Really nice easy to deal with team. They are in to it straight away- obviously as it’s an emergency, but... read moreReally nice easy to deal with team. They are in to it straight away- obviously as it’s an emergency, but also just really reliable. My issue was with the plumbing in my building and they organised for the right information to be passed on and were really honest and clear with me about what was going on. It’s nice to feel like you’re dealing with real people 🙂 read less - 25/10/20 

Just awesome. Friendly and highly efficient. Called 9am had a new tank by 1pm.. good show old chaos - 23/10/20 

Excellent service, couldn’t recommend enough. Jay was just fantastic and made the whole experience unexpectedly easy. Thanks guys! - 20/10/20 

Super-fast service! Hot water heater was replaced within a day. Appointment scheduling was easy and repairman was spot on time... read moreSuper-fast service! Hot water heater was replaced within a day. Appointment scheduling was easy and repairman was spot on time and very courteous. Highly recommend! read less - 19/10/20 

Highly recommend these guys, very professional and great service - 18/10/20 

I was required to have the hot water system replaced in my rental. The staff contacted me and arranged a... read moreI was required to have the hot water system replaced in my rental. The staff contacted me and arranged a time for the next day. The technician was very professional. The job took longer than expected as the new unit didn't fit well into the allocated space but the appropriate adjustments were made and they cleaned up after themselves which I greatly appreciated. read less - 15/10/20 

My hot water was only luke warm.
Called EHWR in the morning. Got a booking for the same day and by... read moreMy hot water was only luke warm.
Called EHWR in the morning. Got a booking for the same day and by 1.30pm I had hot water after replacing the tempering valve.
Quick and professional service. 🙂
Thanks Byron for the fix and Donna for your excellent phone manner read less - 11/10/20 

Efficient and friendly service. - 10/10/20 

- 06/10/20 

I cannot remember the receptionist’s name, possibly Lyn? But she has one of the best phone manners I have encountered... read moreI cannot remember the receptionist’s name, possibly Lyn? But she has one of the best phone manners I have encountered for a very long time. She is just lovely. Makes such a difference when you deal with someone just so genuinely nice.Would recommend this company just based on her customer care.I hope she gets the acknowledgment and appreciation she deserves from her employer.Additionally, the tracking technology that lets you know exactly when the tradesman will arrive is excellent and should be adopted by all companies that attend people’s homes. read less - 06/08/20 

I cannot remember the receptionist’s name, possibly Lyn? But she has one of the best phone manners I have encountered... read moreI cannot remember the receptionist’s name, possibly Lyn? But she has one of the best phone manners I have encountered for a very long time. She is just lovely. Makes such a difference when you deal with someone just so genuinely nice.
Would recommend this company just based on her customer care.
I hope she gets the acknowledgment and appreciation she deserves from her employer.

Additionally, the tracking technology that lets you know exactly when the tradesman will arrive is excellent and should be adopted by all companies that attend people’s homes. read less - 11/07/20 

Great job ! Young Byron quality instillation, prompt quick serviceHighly recommend emergency hot water repairsExcellent office response and people ...CheersInstalled... read moreGreat job ! Young Byron quality instillation, prompt quick serviceHighly recommend emergency hot water repairsExcellent office response and people ...CheersInstalled me a brand new off peak Rheem system.. read less - 06/07/20 

Byron installed my new Rheem off peak system ..quality work ..and his office ..highly recommended!!
Thanks 🙏 kindly
Emergency Hot... read moreByron installed my new Rheem off peak system ..quality work ..and his office ..highly recommended!!
Thanks 🙏 kindly
Emergency Hot Water Repairs !!
Fast service , quality , prompt

Well done 👍 read less - 09/06/20 

Over several years, Emergency Hot Water Repairs has installed 3 hot water systems for me - with one being... read moreOver several years, Emergency Hot Water Repairs has installed 3 hot water systems for me - with one being installed 2 days ago by Dean. Michael, (quoting) Lynn (appointment booking) and Dean (Installer) were a pleasure to deal with and we are very happy with the job done. Very responsive to emails and calls and informative about options and recommendations for our needs. Thank you! read less - 06/04/20 

Called EHWR in the morning to organise a repair for an internal hot water system. They sent a text message... read moreCalled EHWR in the morning to organise a repair for an internal hot water system. They sent a text message 30min prior to arrival with tracking system to know exactly where and when the plumber arriving. The service plumber Byron arrived on time and quickly repair the unit without any issues, he provided great service and know the product well. Highly recommended!!! read less - 06/04/20 

Over several years, Emergency Hot Water Repairs has installed 3 hot water systems for me - with one being... read moreOver several years, Emergency Hot Water Repairs has installed 3 hot water systems for me - with one being installed 2 days ago by Dean. Michael, (quoting) Lynn (appointment booking) and Dean (Installer) were a pleasure to deal with and we are very happy with the job done. Very responsive to emails and calls and informative about options and recommendations for our needs. Thank you! read less - 02/04/20 

- 06/03/20 

Wonderful Team! Always reliable, helpful and professional. Highly recommend. - 06/01/20 

Really professional service. If you want a no-fuss service that get the job done, who are organised and work around... read moreReally professional service. If you want a no-fuss service that get the job done, who are organised and work around the clock, would highly recommend them. read less - 06/01/20 

Byron helped me out with my servgas water heater over the phone pretty early on a long weekend Sunday morning.... read moreByron helped me out with my servgas water heater over the phone pretty early on a long weekend Sunday morning. He clearly knows his stuff and went out of his way to help at no cost. read less - 06/01/19 

- 23/10/17 

Matt came out within 10-15mins of me calling him. He was honest, clean and very reasonably priced.
He did a... read moreMatt came out within 10-15mins of me calling him. He was honest, clean and very reasonably priced.
He did a great job and knew exactly what he was talking about.
Highly recommended. read less - 19/11/16